Shipping Policy

Processing Time

All of our products are handmade and made-to-order.
Please note that each piece requires time to create with care and attention before shipping.
We will notify you by email once your order has been dispatched.

 

Shipping Origin

All orders are prepared and shipped from our studio in Shanghai, China.
Some shipments may first be processed through our freight forwarding partners’ warehouses in China before international delivery. This ensures efficient shipping and reliable customs clearance.

 

Shipping Rates

We currently ship to selected markets including the United States, United Kingdom, Canada, Australia, New Zealand, Ireland, Singapore, Hong Kong, United Arab Emirates, and Germany.

Shipping costs are calculated at checkout based on your shipping destination and the selected shipping method.
Free shipping promotions or thresholds may apply in certain regions.

 

Estimated Delivery Time (after dispatch)

Delivery times vary by destination and are only provided as general estimates.
Actual delivery may take longer due to factors such as production lead time, international transit, customs clearance, or peak holiday seasons.
Tracking details will be provided once your order has shipped.

 

Taxes & Duties

• United States: Sales tax will be calculated at checkout based on your state.
• United Kingdom & European Union: Orders are subject to VAT, which will be automatically calculated at checkout. Product prices shown on our website are exclusive of VAT.
• Other markets: Duties and import taxes, if applicable, are the responsibility of the customer.